Shipping policy

Processing Time

  • Orders are processed within 1–3 business days after payment is received.

  • Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time: 3–7 business days (standard shipping) or 1–3 business days (express shipping).

  • Delivery delays can occasionally occur due to carrier issues, weather, or high order volume.

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped, which will include tracking information.

International Shipping

  • We currently ship to selected international destinations. Shipping fees and delivery times vary by location.

  • Customers are responsible for any customs duties, taxes, or import fees.

Damages

  • We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the carrier directly to file a claim.

  • Please save all packaging and damaged goods before filing a claim.

Missing or Lost Packages

  • If you haven’t received your package within the estimated timeframe, contact us . We’ll do our best to assist.

Contact Us
If you have any questions about shipping or your order, please contact us at:
info@hectichobbies4x4.com